Had went to receive lip fillers in March. Left their location with a gap in my lips, to which I had to return and have them fixed. After the swelling had died down I noticed a significant difference between my top and bottom lip. Again, went back for a 3rd visit to have this adjusted. A few days passed and my bottom lip was still significantly smaller, whilst my top lip began to look slanted and uneven.Unhappy with how they looked & not wanting to return for a 4th visit I went elsewhere to have them fixed.The owner phoned me and told me I had poor conduct on social media, even though I had politely privately messaged their facebook account inquiring about a refund. He said it was a difference of opinions and that I would not be receiving a refund. My pictures I provided to their location show not only the unevenness in my lips, but theyre so obviously crooked! He said they looked fine - HA! I wish I could provide photos. The owner was EXTREMELY rude and unprofessional.While the staff at this location is very sweet, I do not see how lip fillers require 4 separate visits in order to be professionally done. Waste of time and money.
This place is terrific. The staff are very professional and their services are excellent. I have been going there for about 5 years and I highly recommend them to all my friends.
I have been going to True Balance for years and have always had a great experience no matter what my visit is for. I saw Michele a couple of weeks ago. She is extremely professional and takes whatever time is necessary to answer questions and provide the best treatment every time. I never feel rushed. I really appreciate her knowledge and skill level and am always comfortable with what she suggests and how good she is at what she does. Michele is a great listener and can understand any concerns I might have and just fun to visit with when I'm there! I highly recommend seeing her for any injectable treatment you may be considering.
Would highly recommend this spa to anyone. The staff is very friendly, and approachable. For any treatment I've had done at this spa, they've made me feel comfortable and at ease.
I have been coming here for probably like 8 years or something. really long time. I love all the staff, they are always so lovely, and always make sure you're happy. I have only ever had 1 bad experience but it was under unforeseen circumstances, and it happens everywhere. they are cooperative and show a love for their customers. I will never stop coming here, thanks to all you beautiful ladies for making me feel good!!!
True Balance Longevity Institute is a Canadian Hair Care based in Spruce Grove, Alberta. True Balance Longevity Institute is located at 111, 20 Westwind Drive, Spruce Grove, AB T7X 0Y5, Canada.
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