Good price, great work, arrived on time. I recommend them!
Amazing customer service and great prices!
I made an appointment for yesterday. No one had contacted me by noon so I called the office. After finding out there was no record of my appointment, I was given first priority today. I was given an apology and a discount for me inconvenience. I'm so pleased with the way they handled this issue. The Tech (Dale) was so professional and prompt. I would recommend Magic Wand.
Had Magic Wand come in to clean my carpets the other day. I can honestly say I had doubts about some of the pet stains on my carpet, but they were able to get them all out. Magical! Price was good, showed up between time frame specified and the service person was professional and quick. Will use them again for sure.
Lynn was very helpful to arrange carpet & house cleaning for our new house. We were moving from our of province, and arranged to have realtor let them in to have our house ready for when we got here. We were VERY disappointed to see that the carpets had been cleaned without vacuuming first. The debris, dust and bits of crayon were streamed over top of (but still clean according to owner) And the cleaners never showed up. It took two of us 10 hours to clean the house - not what we had in mind after a 2 days drive with two little kids. I have read another comment on BBB about out of province customer being very disappointed as well. (trend?). We never got an explanation. If something had happened that they couldn't make it on the Friday (sick?), they could have also rescheduled for the Saturday. There was zero attempt to make any of this right. I guess with all services, use caution - but if there is a clean that you really need reliable service for (ie move in or out) - I would search elsewhere.
Magic Wand Cleaning and Restoration Services is a Canadian Laundry based in Spruce Grove, Alberta. Magic Wand Cleaning and Restoration Services is located at 29 Linksview Cove, Spruce Grove, AB T7X 4A6, Canada.
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