No complaints about the customer service or work, but my motorhome was damaged while there. Not sure how, could have been vandalism I guess.
I always get top notch service whenever I take my cars here. Its great to jave a garage you can trust!
There is a chance I have never had the level of service that I had here. In maybe any context. On the way to our wedding in BC I had a blowout on a Saturday afternoon. I called a few shops who could help me on Monday or later in the week which was not helpful. Orest at tirecraft said he would check if he had our tires in stock. He called to say they did but he had to see if his driver was still working. He called to say that his driver was off but that he would pick the tires up personally while we were on our way into town. Shortly after arrival orest informed us the wheel lock key was missing. Orest could have chosen to say we needed to sort this out later in the week. Instead he called the local dealerships to get a key for our wheels. He ended up getting a shop kit from a dealership and even used his own card to put down a deposit. He also informed us he would return the kit for us as he knew we would be out of town for our wedding. Once he was able to get the wheels off he had extra help for our car to ensure we could be on our way to our wedding as soon as possible. Based on this experience I would highly recommend that you try to use this place for your tire needs. They are friendly and committed to helping find solutions for people. The shop was very clean (we spent time in there trying to find the wheel lock key). Most of the staff were friendly and tried to check in with us to see how it was going. Again, I really think place like this should be supported.
Did my tires brakes brake fluid flush routers windshield wipers transmission flush differential flush serviced transfer case had no problems . They changed the fluid in my transmission and I had asked them to make sure the transmission wasnt slipping first but they checked after , they didnt top up the washer flluid . On one of my bookings I wanted the windshield done but it was forgotten so I had to book again . I noticed on one of my receipts that it said loyalty number ?!?!? And no one has said anything to me or my dad who has got a lot of work on his truck and trailer of anything about saving money haha , my dad was a bit upset about that , I mean its just thousands of dollars. But it is good work and fast and if you have questions they work with you . Im calling to get a hitch kit installed and Im getting them to replace a back hatch .
Brought my vehicle in for an urgent tire issue. The staff was friendly and helpful. They even rolled the tire out to me to show me their diagnosis. Pricing on replacement tires was fair and on par with Costco (for those who swear by Costco tire service). Diagnostics to tire replacements, back on the road the same afternoon!
Tirecraft Spruce Grove is a Canadian Car Repair based in Spruce Grove, Alberta. Tirecraft Spruce Grove is located at 140 Century Crossing, Spruce Grove, AB T7X 0C8, Canada.
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